How to present Customer Service on a Resume

Posted by Port Lincoln Resume on 7 Nov 2024

When seeking a customer service position, it’s crucial to list your relevant experience and skills on your resume. A professionally written resume can make a big difference in getting the job you’re looking for. The team at Port Lincoln Resume, we specialize in offering resume writing services to aid you in standing out from the rest of the applicants. In this article, we will provide tips on how to describe the level of customer service in your resume.

  1. Utilize action verbs when you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in customer service and are able to show results.
  2. Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service,"" say "managed a team of customers service reps and handled customer complaints."
  3. Offer metrics: Include relevant metrics like customer satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
  4. Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the skills and experience which are most relevant for the job.
  5. Make sure you proofread your resume and get professional assistance: Proofread your resume before making it available to ensure the resume is error-free. If you need assistance seek professional assistance through Port Lincoln Resume.

If you follow these guidelines, you can create your resume for customer service that effectively highlights your relevant work experience and capabilities. Make sure you make your resume specific to the job that you’re applying for and ensure that you have it proofread before you submit it. Port Lincoln Resume can also assist with the creation of a strong resume that showcases your skills and work experience.

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How to describe customer service on a Resume

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